Where possible, this fee will be taken automatically from any deposit paid, from the card used to book the appointment, or any card held on file from previous bookings. The fee will need to be paid before any future appointments can be booked.

Whilst it is difficult to fill cancelled appointments at short notice, we will endeavour to do so. If we can refill the appointment slot the fee can be used towards your rescheduled appointment with us or, if we are not able to provide the service for any reason, will be refunded. If you do find that you need to change or cancel your appointment, please contact the salon directly as soon as possible.